VoIP stands for Voice Over Internet Protocol or Voice Over IP. VoIP technology makes it possible to convert analog voice signal into digital data and transmits it over the Internet.
Hosted PBX isn’t reliable.
When implemented properly, a hosted PBX solution is more reliable than
a premise-based solution, as it can scale to meet your business’s evolving
needs, and provides benefits that traditional phone systems cannot
match. Hosted PBX also reduces the capital expenditure of a new phone
system, safeguarding it against technological obsolescence, broadband
failures, and natural disasters.
I hear of outages all the time. I can’t afford to go down.
VoIP makes outages are a way of the past are actually much rarer than a
premise-based system. The AIO cloud-based system has an uptime
of 99.99%. In the unlikely event of an outage, all programming remains in the Cloud making recovery much
quicker to implement.
What happens if I lose my Internet connection?
All VoIP solutions rely on Internet connectivity, but with a hosted PBX solution, when you lose
your broadband connection, your communication infrastructure remains available. In other words,
your Internet connection is no longer a single point of failure. Additionally, our solution includes a
mobile application that allows employees to stay connected even if both your network and all of
the broadband carriers are down.
I already have an on-premise PBX.
By moving to a cloud-based phone system, you no longer need to worry about your
communication infrastructure’s ability to keep up with the needs of your business. Additionally, because new features
and capabilities are continuously being added without the need for a system upgrade, cloud-based phone systems won’t become obsolete in a few years.
Which carrier does the platform utilize?
The benefit of our cloud-based PBX platform is that you’ll never have to
deal with a traditional, long-distance carrier again. We manage all carrier
connectivity in the cloud, with ‘cross-connects’ directly to the PSTN.
Our platform includes connectivity to multiple carriers for redundancy
purposes, so no single carrier issue will impact your business. Our
carriers are carefully chosen and monitored closely for reliability and
costs to ensure your potential for success and profitability remains
second to none.